So of the light fixtures and plugs in the suite were not working. The maintenance guy basically accused us of plugging in too many things, but it was not working when we arrived.

Breakfast was good. Location was good. Valet team was good.

Stayed in May 2024

N/a

The location was walking distance to restaurants & shopping.

Stayed in May 2024

The food was limited and the way it was served was not great. If we are going to use disposable tableware it should be plates as eating bacon from bowl was difficult. If you are sitting downstairs at the table we should be able to use proper plates. Only getting access to tea at breakfast. Coffee machine in room was difficult to use a kettle would be so much easier.

Room was lovely, comfortable great view and loved that it had a microwave in the room. Location was perfectly positioned just a short walk to Buckhead train station which meant we had good access to main attractions. We loved the happy hour and thought it was great way to relax and talk to people. Ruth’s Chris steakhouse was exceptional.

Stayed in April 2024

The parking garage is way too narrow. I scrapped the side of rim driving through. Too expensive daily rate. I didn't like the greeting I received upon checking in at desk. My refrigerator and iron didn't work properly. We had to switch rooms. On Saturday morning they took away the waffle machine. We just felt it was not worth the $800 ...period.

The surrounding area with shops and restaurants.

Stayed in May 2024

The bathroom had a open wrapper under the sink from the last guest

The size of the room

Stayed in April 2024

Over priced and the parking garage was very narrow and hard to maneuver in.

It looked amazing.

Stayed in April 2024

That you had to pay somuch for parking and the spots were super small making it hard to park my vehicle

The location, & staff

Stayed in April 2024

We felt like breakfast could be more organized. More coffee stations than just one. Maybe more cook to order stations. Staff need to be more attentive to French toast station. We were waiting a while just to get the French toast. The elevator situation was not so great.

The rooms, the location, the ambiance, the staff, valet.

Stayed in April 2024

While the room was nice and clean, the sinks in both rooms were not working properly. The lounge area sink only had cold water while the bedroom sink only had scalding hot water. We did provide this information to the desk staff.

We absolutely loved Keith our shuttle driver. What a treasure he is, very courteous, very attentive and went the extra mile to make sure we were taken care of. He's a keeper !!

Stayed in March 2024

Art on walls in the rooms.

Very clean, the gym was sufficient.

Stayed in February 2024

My issues were, the Valet was more expensive than the site (booking.com) indicated. Additionally, we didn’t have hot water the first morning but the problem was rectified. (It sure was a cold shower, that day)

Everything was alight for the most part.

Stayed in March 2024

Navigating the parking was not easy. The valet kept saying no, can’t go this way. But it took about 10min for him to finally come to the vehicle to say where to go. No easy way into the lot to park without checking in first.

Breakfast was wonderful! Lots of open space to work at so I didn’t have to be forced to stay in my room. The room was large and comfortable. It also was great to be able to take a phone call from the room, but work elsewhere.

Stayed in February 2024

Slow service to room, request put in to front desk room we stayed in A/C not working properly no air flow in room until we opened window . Parking over priced. Deck unkempt , grafitti on walls & construction materials strown about. Felt not secure.

The Shuttle service was excellent. Breakfast was good but not replenished often enough for amount of people.

Stayed in February 2024

Room temperature too hot at night

Very clean

Stayed in February 2024

They haven’t provide water for drinking and electric kettle in room. Some toiletries were missing .

It was near to down town and all amenities. Location was good.

Stayed in January 2024

When we got there , hotel didn’t have hot water throughout the building & was never notified until we wanted to take showers with cold water !

Nice location.

Stayed in February 2024

I love the space in rooom

Stayed in January 2024

Some of the outlets in my room wasn’t working; the GFI switch keeps turning off for the microwave; Front window curtain was partially torn

I liked the breakfast but would be nice to have more daily variety of choices

Stayed in January 2024

Room too hot had to open windows to cool room to sleep. Front desk , Morgan, needs more training , and needs coaching on how to respond appropriately to guests. He flared quickly and defensive. We had simply asked to split the room bill, he was not aware that it could only be handled at checkout, nor were we. Became defensive after another desk associate said itwould be done at .checkout. Said he had not been trained and did not know.

Location. Breakfast

Stayed in January 2024

Nothing to complain

I loved everything. I will definitely stay there again.

Stayed in January 2024

Nice staff

Stayed in December 2023

The glass windows in my room wasn’t clean!

Great customer service from all of the staff!

Stayed in December 2023

Housekeeping never changed the sheets on the bed. Checked in on Thursday and checked out on Monday and no clean sheets. Friday room was never cleaned at all. Saturday and Sunday we had to locate the housekeepers and ask them to clean the room , empty trash and give clean towels, but never was the room cleaned.

Stayed in December 2023

The breakfast options. You had to wait in line to make your own waffles. It wasn’t worth it. I thought all Embassy Suites had much better serve to order breakfasts.

Location and the room were nice.

Stayed in November 2023