20615 Grandview Dr , Bend, 97701-8145, United States
#37 of 70 hotels in Bend
Guests' ChoiceBased on 315 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
7.7
Facilities
7.9
Staff
8.3
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 26 May 2024
Cathy
United StatesClean Room and friendly staff
Stayed in May 2024
Reviewed: 26 February 2024
Jason
United StatesAccess was a little hard
Quick stay
Stayed in February 2024
Reviewed: 12 December 2023
Alexandria
United StatesGetting to the hotel was difficult because of all the construction and the main entrance was closed off at some point because of this.
LOVED the breakfast; it’s one of the main reasons I booked. Everyone was sweet and the hotel itself was charming.
Stayed in November 2023
Reviewed: 11 November 2023
An-sophie
BelgiumFriendly staff, swimming pool, clean and comfortable room, restaurants nearby, few minutes drive from Bend and other sights, good breakfast
Stayed in October 2023
Reviewed: 5 November 2023
Rollyn
United StatesFan in bathroom wasn't workikng
Could have some vegetarian options please
Stayed in October 2023
Reviewed: 30 September 2023
Susan
United StatesI booked 2 rooms and put my name on one and the other person’s name for the 2nd room, but they would only accept my credit card for both rooms. They also wouldn’t let the other person check in before I arrived even though their name was listed. Also, the carpets are getting kind of smelly and might need to be replaced.
Easy to find with good parking spaces. The breakfast was very good with plenty of selection and a very clean area.
Stayed in September 2023
Reviewed: 17 September 2023
Trista
United StatesOnly complaint was the water in the shower was not hot enough
Great staff, super clean room, good amenities, awesome pool and hot tub, and breakfast was pretty good
Stayed in September 2023
Reviewed: 11 September 2023
Trina
CanadaGot locked out of the breakfast room when I went out to the patio section☹️ Door marked patio and there were tables and chairs set up, was dismayed to find myself locked out and unable to get back into the room. I ended up going through the pool area to get back in, luckily the pool room door was slightly ajar.
Super comfy beds, nice to have fridge and microwave in room, great breakfast options, helpful friendly staff. Felt safe and secure here. A quick 15-20 minute drive to airport.
Stayed in September 2023
Reviewed: 28 August 2023
Irena
CroatiaRoom was pretty small for 4 people.
Good location, cleean rooms, comfortable beds.
Stayed in August 2023
Reviewed: 9 August 2023
Kelley
United StatesExcellent stay , met all our expectations. It was just for an overnight stay while we were passing through town. Front desk was extremely friendly and gave us a great recommendation for a restaurant ! Definitely stay again when we are passing through.
Stayed in August 2023
Reviewed: 5 August 2023
Sarah
United StatesBreakfast was ok. The location was good. The gym was better than most we have used.
Stayed in July 2023
Reviewed: 29 July 2023
Coulson
United StatesPool and hot tub need better maintained. Our room never received a turn down service despite a tag on our door asking for one for 2 days and asking at the front desk.
Rooms were clean, staff was kind and helpful
Stayed in July 2023
Reviewed: 28 July 2023
Russ
United StatesToaster broken at Breakfast. Shower floor not clean. Short staff meant no maid service.
Friendly staff checking in. Decent Breakfast options.
Stayed in July 2023
Reviewed: 16 July 2023
Angelo
CanadaWhen we looked outside our room there were RV’’s and tents lining the streets
Breakfast was good
Stayed in June 2023
Reviewed: 9 July 2023
Bob
United StatesHad to drive through homeless camp to get to the hotel.
Stayed in July 2023
Reviewed: 27 June 2023
Lou
United StatesBreakfast was not that good.
Stayed in June 2023
Reviewed: 25 June 2023
Watkins
United StatesNothing really other then then the location was a little far out of town. And late at night you had to go aways from the hotel 🏨 to find food.
It was a very nice hotel.
Stayed in June 2023
Reviewed: 26 May 2023
Janice
United StatesEverything was fine...maybe a touch worn but clean.
I appreciate being able to count on a good experience at a Best Western. Good to have well kept and pleasant experience as a corporate value.
Stayed in April 2023
Reviewed: 23 May 2023
Katie
United StatesThe young cleaning lady with the dyed hair and piercings would not respond after I tried ti get her attention for over an hour. She had earphones in and was cleaning the room next to us. I needed clean towels , so I just gave up. I had to take my dirty towels and go down ti the front desk and ask for clean towels. That was annoying!
The food was great!! The staff was friendly for the most part. Beds were comfortable.
Stayed in April 2023
Reviewed: 5 May 2023
Dani
United StatesA tall skinny middle age man with hat on hanging around the property bumming cigarettes from us in the front parking lot. Saw him again at homeless camp out back on road, we could see out our back facing 1st FL window that wouldn't open.
Stayed in May 2023
Reviewed: 10 April 2023
Louise
United Kingdomnot much, staff behind front desk don’t have uniform it’s all very casual not an issue though
Pool was fun for the kids but the jets in the spa haven’t worked for a few months as I can see from the reviews and they still don’t work. breakfast was ok, close to a few restaurants and shops which was handy
Stayed in April 2023
Reviewed: 30 March 2023
Dawn
United StatesDifficult to exit North without driving through homeless camp located behind the building. Felt unsafe.
Staff was very friendly an accommodating.
Stayed in March 2023
Reviewed: 24 March 2023
Roberta
United StatesThe sheets were so worn that they has small holes. One lamp didn't have a light bulb in it.
breakfast was very good.
Stayed in March 2023
Reviewed: 9 February 2023
Monty
United StatesNeeds more electrical outlets or at least a power strip
Breakfast staff size of room and not cluttered with useless furniture
Stayed in February 2023
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